Privacy Policy

WHAT DOES FLEXIBANK DO WITH YOUR PERSONAL INFORMATION?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What information we collect?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

• Social Security number and Payment history
• Credit history and Transaction history
• Account transactions and Account balances

How we collect this information?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Flexibank chooses to share:

• For our everyday business purposes
• For our marketing purposes
• For joint marketing with other financial companies
• For our affiliates' everyday business purposes
• For our affiliates to market to you
• For joint marketing with other financial companies

To limit our sharing,

• Call Toll-free 1.7162073789 to speak to one of our Customer Service Representatives
• Call or visit one of our branch locations and speak to one of our staff members

Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we provide this notice at account opening. When you are no longer our customer, we may continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.

Questions?
Call toll-free +1 (716) 207-3789 or go to Get Help

Who is providing this notice?

Flexibank means the following institutions: Flexibank, Inc., Flexibank PLC, Flexibank Brokerage Services, Inc., Flexibank Title Company, George Mason Mortgage, LLC and Crescent Mortgage.

How does Flexibank collect my personal information?

We collect your personal information, for example, when you:

1. Apply for a loan.
2. Give us your employment history.
3. Give us your income information.
4. Give us your wage statements.
5. Provide employment information.

Other Important Information

For Alaska, Illinois, Maryland and North Dakota Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization.
For California Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.
For Massachusetts, Mississippi and New Jersey Customers. We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing - without your authorization..